Contact support
Email us with the page you were using, what you expected, and any error message. Include a screenshot if it helps; hide passwords and payment details.
Email supportsupport@backhaul.to
We’re here to help
Let’s get you moving again.
Questions about a load check, your cost profile or your account? Tell us what happened and where you got stuck.
A number looks wrong?
First review the rate, loaded miles, deadhead and truck cost profile. A changed input can change the recommendation.
See a worked load check →Common questions
Does Backhaul find loads?
No. Keep using your load board, brokers and contacts. Backhaul helps you evaluate an offer you already have.
Where do the numbers come from?
A full check uses your cost profile, route miles, fuel-price context, toll estimates and available lane-rate context. Review the inputs and cost breakdown before deciding.
Can I use it on my phone?
Yes. Open Backhaul in your phone’s browser. You can add it to your home screen for quick access.
What if I cannot sign in?
Use the same email or Google account you originally used. For an email account, choose Forgot password on the sign-in page. If you still cannot get in, contact support.